Utopia Caffè

Excellent support and service from Utopia. Andrea walked me through solving a problem on my Rocket R Cinquantotto. I was able to solve the issue with his help. Ordered high quality Italian components for the machine from Utopia - the service, experience and quality are all top notch.

Thank you for going above and beyond to get my coffee machine repaired at Engen Raslouw and being efficient and fast in your service delivery. Your communication is appreciated by updating us all the way. You also trusted us by fixing and returning our machine without requesting payment upfront. You are real legends!

It was a pleasure dealing with Utopia, although I only purchased spare parts online, I received a call with advice and guidance to make sure the part numbers were correct and suited my machine. The Parts arrived; every part is correct for a 1998 espresso maker. Highly recommended.

I have been surfing the net for a long time seeking advise and assistance having tried numerous companies via the website. I have to admit that I have never received such fantastic support from anybody like I have just got from Utopia Caffe. Absolutely brilliant service, I highly recommend this team. Keep up the good work team.

Absolutely the best coffee equipment specialist I've ever used bought a grinder from them about 2 years ago for a fraction of its reselling price and has been running non stop without a hint of complications recommend them 10 out of 5

We have been using Utopia to buy our coffee machine and do the repairs for about a decade. They have always given promt service and reasonable invoices for work and spares. Can highly recommend.

To the owners of Utopia Caffe, Andrea & Fulvia It is with great pleasure that I write to you. I can say without a doubt that you are one of the best in the industry in al aspects. The training and advice is to the point and engaging. You are very passionate about your business and takes great pride in sharing your knowledge and give good advice. You have an unique ability to engage with your customers. I have learned alot from you guys, and all your experience that you share so willingly helped me to make informed decisions. Thank you Louis Jonker

Our experience with Utopia Caffe couldn’t be a better one. Competent, friendly, accurate and VERY helpful. They went the extra mile to not only package our grinder(17kg) like professionals and super safe, they also used Pudo locker system and everything was shipped from Joburgh to WC for under 100.- Zar. We can’t recommend this company enough. Thanks to a great team!

I own a small coffee shop and use Utopia for servicing and maintaining my coffee machines. They offer an honest and reliable service whenever I need them. Very satisfied with them and would highly recommend them.